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Was This Helpful – Complete Documentation

6 min read

Welcome to the complete documentation for Was This Helpful plugin! Use this index to quickly find the information you need.

Getting Started #

1. Getting Started Guide

  • Installation methods (WordPress admin, FTP, cPanel)
  • Initial setup in 5 minutes
  • Your first feedback widget
  • Viewing your first report
  • What to do next

Perfect for: New users, first-time setup

Configuration Guides #

2. Options Tab Settings – Complete Guide

  • Basic Settings section
    • Button text customization
    • Button icons & emojis
    • Inline layout option
  • Select Post Types
    • Posts, pages, attachments
    • Custom post types
  • Vote Only Once setting
  • Message Settings
    • Your question
    • Feedback messages
    • Positive/negative responses
    • Already voted message
  • Saving and testing changes

Perfect for: Configuring functionality, customizing text

3. Style Tab Customization Guide

  • Spacing & Layout
    • Container margin & padding
    • Title margin
  • Button Dimensions
    • Width, height settings
    • Submit button sizing
    • Font size control
  • Color Customization
    • Container colors
    • Button colors (positive/negative)
    • Text colors
    • Feedback box styling
    • Submit button colors
  • Custom CSS
    • When to use it
    • Common examples
    • Advanced styling
  • Pre-made color schemes
  • Mobile responsiveness tips
  • Accessibility best practices

Perfect for: Visual customization, branding, design

4. Report Tab & Analytics Guide

  • Understanding the dashboard
  • Visual analytics (pie chart)
  • Date range filtering
  • Data table explained
    • Columns and sorting
    • Reading percentages
  • Reading user comments
  • Analyzing your data
    • Finding top performers
    • Identifying problem content
    • Time-based analysis
  • Exporting data
  • Key metrics to track
  • Taking action on feedback
  • Creating stakeholder reports
  • Advanced analysis tips

Perfect for: Understanding feedback, making data-driven decisions

Feature-Specific Guides #

5. Working with Custom Post Types

  • What are custom post types
  • Enabling feedback on custom types
  • WooCommerce products setup
  • Documentation/knowledge base
  • Portfolio items
  • Events
  • Finding custom post type names
  • Analyzing by post type
  • Best practices by type
  • Troubleshooting
  • Multiple post types strategy

Perfect for: WooCommerce, portfolios, documentation sites

6. Customizing Button Text & Emojis

  • Choosing button text
  • Adding emojis
  • Text length guidelines
  • Examples for different use cases
  • A/B testing suggestions
  • Multilingual considerations

Perfect for: Personalizing buttons, engagement optimization

7. Managing Vote Settings

  • Understanding vote once setting
  • IP-based tracking explained
  • When to allow multiple votes
  • Testing vote functionality
  • Dealing with vote manipulation
  • Vote data storage

Perfect for: Understanding voting mechanics

8. Message Customization

  • Crafting effective questions
  • Writing engaging prompts
  • Thank you messages
  • Positive feedback requests
  • Negative feedback requests
  • Already voted messages
  • Tone and voice guidelines
  • Examples by industry

Perfect for: Writing engaging feedback prompts

How-To Tutorials (Step-by-Step) #

9. How to Change Button Colors

  • Step-by-step color customization
  • Using color pickers
  • Hex color codes
  • Testing color combinations
  • Ensuring accessibility

10. How to Add Custom CSS

  • Accessing custom CSS field
  • Basic CSS examples
  • Hover effects
  • Animations
  • Rounded corners
  • Shadows and borders
  • Testing custom styles

11. How to Export Feedback Data

  • Screenshot method
  • Manual copy method
  • Print to PDF method
  • Organizing exported data
  • Creating reports

12. How to Read User Comments

  • Finding posts with comments
  • Opening feedback details
  • Understanding comment format
  • Taking action on feedback
  • Responding to users (best practices)

13. How to Filter Reports by Date

  • Using date range filters
  • Monthly analysis
  • Quarterly reviews
  • Year-over-year comparison
  • Seasonal trends

14. How to Setup on WooCommerce

  • Installation with WooCommerce
  • Enabling product feedback
  • Customizing for products
  • Positioning on product pages
  • Analyzing product feedback
  • Improving descriptions

15. How to Use Multiple Languages

  • WPML integration
  • Polylang setup
  • Translation options
  • Per-language customization
  • Testing multilingual setup

FAQ & Troubleshooting #

16. FAQ & Troubleshooting Guide

Frequently Asked Questions:

  • General questions (pricing, performance, compatibility)
  • Configuration questions
  • Vote & data questions
  • Display questions

Troubleshooting Common Issues:

  • Feedback widget not showing
  • Votes not being counted
  • Styling not applying
  • “Already voted” appearing incorrectly
  • Reports not showing data
  • Feedback comments not saving
  • Layout/design issues

Reporting Bugs:

  • What to include
  • How to contact support

Pro Tips:

  • Testing tips
  • Cache management
  • Backup recommendations

Best Practices & Guides #

17. Content Optimization Guide

  • Using feedback to improve content
  • Identifying patterns
  • Prioritizing updates
  • Measuring improvement
  • Content strategy tips

18. Engagement Optimization

  • Increasing response rates
  • Better question writing
  • Encouraging comments
  • A/B testing approaches

19. Privacy & GDPR Compliance

  • Data collection explained
  • IP address storage
  • User privacy
  • GDPR considerations
  • Cookie policy

20. Performance Optimization

  • Plugin performance impact
  • Caching compatibility
  • CDN setup
  • Database optimization
  • Troubleshooting slow sites

Developer Resources #

21. Hooks & Filters Reference

  • Available WordPress hooks
  • Filter examples
  • Action hooks
  • Customization snippets

22. Custom Integration Guide

  • Adding via PHP
  • Shortcode usage (if available)
  • Theme integration
  • Custom positioning
  • Programmatic control

23. Database Schema

  • Tables created
  • Data structure
  • Direct queries (advanced)
  • Backup considerations

24. API Documentation (if applicable)

  • REST API endpoints
  • Authentication
  • Response formats
  • Examples

Reference Materials #

25. Changelog

  • Version history
  • New features
  • Bug fixes
  • Breaking changes
  • Upgrade guides

26. Browser Compatibility

  • Supported browsers
  • Known issues
  • Mobile browsers
  • Testing checklist

27. Plugin Compatibility

  • Known compatible plugins
  • Known conflicts
  • Workarounds
  • Testing procedure

28. Keyboard Shortcuts (if applicable)

  • Admin shortcuts
  • Navigation tips

29. Glossary

  • Technical terms
  • WordPress terminology
  • Plugin-specific terms

Documentation by User Type #

For Beginners #

Start here in order:

  1. ✅ Getting Started Guide
  2. ✅ Options Tab Settings
  3. ✅ Style Tab Customization
  4. ✅ Report Tab & Analytics
  5. ✅ FAQ & Troubleshooting

For E-commerce Sites #

Focus on these:

  1. ✅ Getting Started Guide
  2. ✅ Working with Custom Post Types
  3. ✅ How to Setup on WooCommerce
  4. ✅ Report Tab & Analytics

For Documentation Sites #

Focus on these:

  1. ✅ Getting Started Guide
  2. ✅ Working with Custom Post Types
  3. ✅ Message Customization
  4. ✅ Content Optimization Guide

Search Tips #

Finding Information Quickly #

By Feature:

  • Buttons → Options Tab, Style Tab, Customizing Buttons
  • Colors → Style Tab, How to Change Colors
  • Voting → Options Tab, Managing Votes
  • Reports → Report Tab & Analytics
  • WooCommerce → Custom Post Types, WooCommerce Setup

By Problem:

  • Not showing → Troubleshooting Guide
  • Wrong color → Style Tab, Troubleshooting
  • No data → Report Tab, Troubleshooting
  • Won't save → FAQ, Troubleshooting

By Task:

  • Install → Getting Started
  • Setup → Getting Started, Options Tab
  • Customize → Style Tab, Custom CSS
  • Analyze → Report Tab
  • Fix issues → Troubleshooting

Getting Help #

Before Contacting Support #

  1. ✅ Search this documentation
  2. ✅ Check FAQ & Troubleshooting
  3. ✅ Try solutions listed
  4. ✅ Test with default theme
  5. ✅ Disable other plugins

Quick Start Checklist #

Complete these steps to get up and running:

  • Install and activate plugin
  • Configure Options Tab (button text, post types)
  • Customize Style Tab (colors, spacing)
  • Test on a live post
  • Make a test vote
  • Check Report Tab for data
  • Customize messages
  • Enable on desired post types
  • Announce feedback feature to visitors
  • Schedule weekly report reviews

Pro Tips for Documentation #

Bookmark frequently used pages:

  • Options Tab Settings (configuration reference)
  • Style Tab Customization (design reference)
  • Troubleshooting (problem solving)

Print as PDF:

  • Most guides can be printed or saved as PDF
  • Useful for offline reference

Search within page:

  • Use Ctrl+F (Windows) or Cmd+F (Mac)
  • Quickly find specific terms

You're All Set! #

This comprehensive documentation has everything you need to:

✅ Install and configure the plugin
✅ Customize appearance to match your brand
✅ Analyze feedback and improve content
✅ Troubleshoot common issues
✅ Integrate with e-commerce and custom post types
✅ Optimize engagement and conversions

Start with the Getting Started Guide and work your way through!

Stay Updated #

  • Check changelog for new features
  • Review documentation for updates
  • Follow best practices guides

Need help? Start with the relevant guide above.

Happy collecting feedback! 🎊

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