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Getting Started with Was This Helpful

2 min read

Welcome! This guide will help you install and set up the Was This Helpful plugin in just a few minutes.

Installation #

You can install the plugin using three methods:

Method 1: WordPress Admin Panel (Recommended) #

  1. Log in to your WordPress admin dashboard
  2. Navigate to Plugins → Add New
  3. Click Upload Plugin button at the top
  4. Click Choose File and select the was-this-helpful.zip file
  5. Click Install Now
  6. After installation, click Activate Plugin

Method 2: FTP Upload #

  1. Unzip the was-this-helpful.zip file on your computer
  2. Connect to your website using an FTP client (FileZilla, etc.)
  3. Navigate to /wp-content/plugins/ directory
  4. Upload the unzipped was-this-helpful folder
  5. Go to WordPress admin → Plugins
  6. Find “Was This Helpful” and click Activate

Method 3: cPanel File Manager #

  1. Log in to your cPanel
  2. Open File Manager
  3. Navigate to /public_html/wp-content/plugins/
  4. Click Upload and select the plugin zip file
  5. After upload, right-click the zip file and select Extract
  6. Go to WordPress admin → Plugins → Activate

Initial Setup (5 Minutes) #

Step 1: Access Plugin Settings #

After activation, you'll see a new menu item in your WordPress admin:

  • Go to Was This Helpful in the left sidebar
  • You'll see three tabs: Option, Style, and Report

Step 2: Configure Basic Settings (Option Tab) #

  1. Button Text Positive: Change “👍Yes” to your preferred text (e.g., “Helpful”, “Good”)
  2. Button Text Negative: Change “👎No” to your preferred text (e.g., “Not Helpful”, “Needs Work”)
  3. Select Post Types: Check which post types should show feedback (Posts, Pages, etc.)
  4. Vote Only Once: Choose “Yes” to prevent duplicate votes

Click “Save Changes” at the top.

Step 3: Customize Your Question (Message Settings) #

Scroll down to the Message Settings section:

  1. Your Question: Change “Was this helpful?” to your custom question
  2. Feedback Message: “Thank you for your feedback” (appears after voting)
  3. Positive Response: “Good job! Please give your positive feedback”
  4. Negative Response: “How could we improve this post? Please Help us.”

Click “Save Changes” again.

Step 4: Style Your Feedback Widget (Style Tab) #

Click the Style tab at the top:

  1. Adjust Container Margin and Padding if needed
  2. Set Feedback Button Width and Height (defaults work well)
  3. Choose colors for:
    • Container Background Color
    • Positive Button Background (green recommended)
    • Negative Button Background (red/coral recommended)
    • Text Button Color (white for better contrast)

Click “Save Changes”

Your First Feedback Widget #

Verify It's Working #

  1. Go to any published Post or Page on your website (front-end)
  2. Scroll to the bottom of the content
  3. You should see your feedback widget with two buttons
  4. Click one button to test the feedback flow

What You Should See: #

  • Before Click: “Was this helpful?” with Yes/No buttons
  • After Click: Thank you message with optional comment box
  • After Submit: Confirmation that feedback was received

View Your First Report #

  1. Go back to WordPress admin
  2. Navigate to Was This Helpful → Report Tab
  3. You'll see:
    • A pie chart showing Yes vs No votes
    • A data table with post titles and vote counts
    • Options to filter by date range

What's Next? #

Now that you have the basic setup working, explore these guides:

Need Help? #

Congratulations! 🎉 You've successfully set up Was This Helpful plugin. Start collecting valuable feedback today!

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